Shipping Policy
We ship to addresses in the United States, including APO/FPO addresses where the carrier allows. Shipping is free on every order.
Delivery time
Most orders arrive in 7–12 business days from the day you order. Orders are processed within 1–2 business days. Delivery times are estimates and can be longer during holidays, bad weather or carrier delays.
Tracking
When your order ships we email you a tracking number to the address you used at checkout.
If your order is delayed
If we can't ship your order within the time we stated, we will email you before that time passes with a revised shipping date. You can then agree to the new date or cancel your order for a full, prompt refund. If we can't give a revised date, we will cancel the order and refund you in full.
Import duties and taxes
Some items ship to you from our fulfillment partners outside the United States. The price you see at checkout is the total we charge you. If a carrier ever asks you to pay a duty or fee on delivery, contact us at support@beatjab.com before paying and we will take care of it.
Wrong address or lost package
Please check your address at checkout. If a package is marked delivered but you can't find it, contact us within 14 days and we'll work with the carrier to resolve it.